SMS Messaging Policy

Effective date: March 18, 2026

This SMS Policy describes the text messaging services operated by Mansfield Computing Technologies, doing business as Community Infrastructure, for the FrenchtownHelps, HunterdonCares, HunterdonHelps, FlemingtonHelps, FlemingtonCares, WarrenCares, WarrenHelps, SomersetHelps, SomersetCares, and related community crisis response programs.

Published Help Numbers

(908) 650-6558 — Local help line

(877) 908-0498 — Toll-free help line

What This Service Does

Our SMS service connects community members seeking help with trained volunteer responders. When you text one of our help numbers, your message is received by our platform and routed to available community volunteers who respond with information about local resources, referrals, and support.

How to Opt In

You opt in to receive messages by initiating a text message conversation with one of our published help numbers above. By sending your first message, you consent to receive SMS replies from our volunteer responders related to your request for assistance. No purchase or payment is required. Consent is not a condition of receiving any other service.

Message Frequency

Message frequency varies based on your conversation. Typically, you will receive between 1 and 20 messages per conversation. Messages are sent only in direct response to your requests — we do not send promotional, marketing, or automated messages.

Message and Data Rates

Message and data rates may apply. Check with your mobile carrier for details about your messaging plan. We do not charge for our service.

How to Opt Out

You can stop receiving messages at any time by texting STOP to any of our help numbers. You will receive a single confirmation message and no further messages will be sent. You may also text:

How to Get Help

Text HELP or INFO to any of our help numbers for assistance with the messaging service.

Privacy

Your phone number is stored in encrypted form and is never displayed in full to our volunteer responders. For complete details on how we handle your information, see our Privacy Policy.

Supported Carriers

Our service is compatible with all major US mobile carriers including AT&T, T-Mobile, Verizon, and others.

Contact

For questions about our SMS messaging service:

Email: privacy@community-infra.org

Last updated: March 18, 2026